Welcome To 
Nook Cottage 

Booking

To Book: Use our direct booking page here BOOK A STAY   Alternatively you can email Jo with any enquiries you have at  jo@nookcottagenewquay.co.uk  Please include your Full Name, Address, Email and Contact Number if you would like to receive a booking quote. 

Fees: Cleaners fee of £50 per stay. 

Payments: Can be made at booking via Credit or Debit card. You can also pay for your booking via BACS transfer, your booking will not be confirmed until payment has been received.  An Initial payment of 60% of your total cost is required at booking with the remaining balance due 30 days before your stay. 

Security Deposit: By booking you are agreeing to Nook Cottage Security Deposit. A £200 Security Deposit is required. The Security deposit will be placed on hold 2 days before your stay start date. Your security deposit will be returned to your payment method within 3 days of the end of your stay providing  no deductions are required for losses to Nook Cottage sustained during your stay. 

Cancellations: One hundred percent (100.00%) of the total booking charges will be refunded if the cancellation is made more than 30 days prior to the arrival date of the reservation. For cancellations made within 30 days prior to the arrival date, no refund will be issued. There is NO additional cancellation fee.

House Rules

By accepting your booking quote you are agreeing to Nook Cottage House rules laid out below. Please read them carefully to ensure they are a good fit for you. The house rules are very  fair. They are to protect you & Nook Cottage.

Nook Cottage is fitted with a Ring Video Doorbell.

No smoking or vaping inside the cottage. Please smoke outside use the ashtrays pot provided. Do not light fires, candles or naked flames inside Nook Cottage.

No pets. If pets are found to be at the cottage you will be sent notice to leave immediately no refund will be given and a £100 deep clean charge will be applied.

No parties, gatherings or unregistered guests. If unregistered guests are found to be at the cottage you will be sent notice to leave immediately no refund will be issued and a £200 deep cleaning charge made.

Please no excessive noise, music or rowdy behaviour. Please do not disturb the neighbours. Quiet time after 11pm.

You agree to notify me of any damage or malfunction so that I can arrange repair or replace the damaged item.
I will attend Nook Cottage at a pre -agreed time to repair any issues impacting your stay or incase of an emergency.

Please turn off all no essential electrical items. Close all windows & lock the front door when leaving the property.

Nook Cottage has switches that need to stay on for your amenities to work properly these switches are clearly labelled please do not turn them off. There will be a £100 call out charge to reset & switch these back on if they cause the failure of your amenities.

The smart TV provided you will need to log in to your own App accounts to use it.

There is no EV charging facility at the cottage. Do not attempt to charge any EV from the cottage it is a breach of our insurance policy.

Smoke alarms are in each room do not tamper with them under any circumstances. Smoke alarms are checked before each check in any found tampered with will be replaced in line with Fire Safety Regulations with a charge of £100 ea.

Fire extinguishers are inspected before every check in. Only use in an emergency any found tampered with will be replaced in line with Fire Safety Regulations at a charge of £50 ea.

Emergency power failure torches are required under Fire Safety Regulations & are not to be removed except in the case of a power cut or fire. they are checked before every check in any missing or damaged torches will be charged at £50 ea

Keep the stairs exit route & doorways free from obstructions at all times.

In case of a fire vacate the building as quickly and calmly as possible through the main door. Please stand a safe distance from the building and call 999 please ensure you have access to a mobile phone during your stay. Do not re enter the building until emergency services state it safe to do so.

Do not remove items from the premises all items are  inspected before every check in with any losses being charged for

Privacy Policy 
Last Updated On 22-Oct-2023 
Effective Date 22-Oct-2023

This Privacy Policy describes the policies of Nook Cottage Newquay, 7 Trevelgue Court, Cornwall TR8 4AT, United Kingdom of Great Britain and Northern Ireland (the), email: jo@nookcottagenewquay.co.uk, phone: 07946047312 on the collection, use and disclosure of your information that we collect when you use our website ( www.nookcottagenewquay.co.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

HOW WE USE YOUR INFORMATION:

We will use the information that we collect about you for the following purposes:

1. Enforce T&C
2. Processing payment
3. Manage customer order

YOUR RIGHTS:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at jo@nookcottagenewquay.co.uk. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

COOKIES ETC.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

SECURITY:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

GRIEVANCE / DATA PROTECTION OFFICER:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Nook Cottage Newquay, 7 Trevelgue Court, email: jo@nookcottagenewquay.co.uk. We will address your concerns in accordance with applicable law.